Refund policy

Refund Eligibility

We want you to be satisfied with your purchase. Refunds are available only for products that are received damaged, defective, or incorrect.

Return Conditions

To be eligible for a refund:

• The product must be unused and in its original packaging.
• Refund requests must be submitted within 7 days of delivery.
• Proof of purchase and product photos may be required.

Non-Refundable Items

For hygiene and safety reasons, the following items are not eligible for refunds:

• Used or worn wigs
• Opened hair extensions
• Customized or personalized products
• Products damaged due to misuse

Damaged or Incorrect Orders

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos or videos of the product and packaging.

Refund Processing

• Once your request is approved, the refund will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Shipping charges are non-refundable unless the error was caused by us.

Contact Information

If you have any questions regarding refunds, please contact us:

📞 +91 99990 02925
📧 support@Delhairs.com

Thank you for shopping with Delhairs. We appreciate your trust and support.